Registration

By signing up to our website and purchasing products from BR. FOOD you are agreeing to the terms and conditions of sale, which apply to all transactions on gobrfood.co.uk signing up to the service means we must have the following information:
• Your address, including the postcode
• Your telephone number
• Your email address, so we can supply you with important information such as your order confirmation and changes to the Br. Food Delivery Service.

The Br. Food only sells products on our website to the end user and they should not, in any way, be resold without our prior written consent. There shall be two stages of order confirmation. The first shall be the ‘on screen confirmation’ immediately after the payment has been received, and the second shall be an email to confirm your full order details. We do not hold your payment details from any previous orders. Therefore, every purchase at gobrfood.co.uk shall require new payment details entered. It is your responsibility to keep your password secure.

Product Prices

The price of products charged shall be as quoted on the web site at the time you confirm your order with us. Excluding any inadvertent technical error on pricing, we will honour any prices as published at the time of placing your order. Your debit/credit card shall only be charged for items dispatched to you. Prices of products do not include the delivery charge.

 
Delivery

I will deliver to the following postal code areas: SE10; SE15; SE16; SE18 SE8; SE3; SE4; SE6; E15; E14. For other areas check availability and delivery fee.

When placing your order, we ask that you inform us of the best convenient day and time for your delivery.

For the Greenwich Village area ou will get free delivery for order over £20.00.
Minimum order for delivery is £35.00 with a £6.00 delivery charge, if your order is over £60.00 you will get free delivery.

Cancelling an order

Once full payment has been made it will not be refunded if you cancel your order or place an order within 3 days of your requested delivery date.

Our refund policy

If you are unsatisfied with any of the items in your order or any part of the delivery service from Br. Food_UK please contact us – either by emailing us via the Contact Us page of the website or by telephoning 07877 880693 . If you would like to make a comment or recommendation regarding our food, then please visit the Contact Us page of the website . As we sell perishable products, we ask that you – the customer – inspect the food once you have opened the box. If you are unhappy with the goods, please contact us immediately on 7877 880693 . We shall be happy to exchange or refund any item that has been damaged in transit. If we have sent you an incorrect item, please notify us as soon as possible. If you would like us to replace the incorrect item with the item that you ordered, we shall send you the correct one as soon as possible. Obviously we shall not charge you for incorrect item.

We operate an open and honest policy at Br. Food_UK and will work our hardest to make sure we can accommodate and act on any problems or suggestions.

Payment Methods

When using our shopping basket there are several payment options on checkout, you can choose to pay either by Debit or Credit Card . Your order can be processed manually via whatsapp and payment made via transfer.

Your payment must be in our account 24 hours before the requested delivery date or send proof via whatsapp.

If the payment has not confirmed we reserve the right to cancel the order.

Terms and Conditions Event Order :

 

Menu for Events – Finger Food Buffet

The following conditions will constitute a contract between Br. Food_Uk and the customer making the reservation:

Booking Menu for Events 

Please book a minimum of 10 days in advance to allow for sufficient preparation time. A deposit of 30% is required to secure a booking; final numbers need to be confirmed 5 days prior to the event.

Dietary requirements

Prior notice must be given including any allergies which we will do our best to cater for.

Deposits and Payments

A Deposit of 30% is required to secure a booking, payment of the deposit signifies acceptance of the following ‘Terms and Conditions’. Quotations are valid for 7 days from the date of issue. We reserve the right to adjust unconfirmed quotations beyond 10 days if supplier’s costs . Quotations are free and provided without obligation.

Nothing in these Terms and Conditions affects your Statutory Rights

Cancellation

The following cancellation charges will apply once the booking has been confirmed, together with the non-refundable deposit. Cancellations must be confirmed by email.

Within 10 Days of Booking Date – Deposit Only

Within 7 Days of Booking Date – Deposit & 50% of quoted price

Within 4 Days of Booking Date – Full Quoted Price.

Delivery

Delivery is free within a 10 mile radius of Greenwich, if you live out-with this area is subject to analysis the delivery charge .

Staff

We offer a delivery service only, all our food will be delivered in disposable packaging .

The amount

Final amount of snacks must be notified not less than 5 days before the delivery date. Where numbers exceed the original quote they will be charged pro-rata. In cases where a larger number of snacks food is notified less than 36 hours in advance, the availability of the extra food cannot be guaranteed.

Need help?

Contact us at {email} for questions related to info and order.

 

This policy is effective from March / 2022.